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Original topic:

Blu-ray player power cycling whenever plugged in

(Topic created: 06-26-2020 12:34 AM)
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userSlY6jXH8C3
Astronaut
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...it was working fine last night.

2,664 Replies
Vockroth
Asteroid
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Check this out, search this forum or just Google it.

 

Re: Blu-ray player BD-JM57C, keeps cycling on/off whenever plugged in

 

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userpQBUE68tzN
Constellation
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Hi,

I am Kabir from Bangladesh. My blue ray player HT-J5550K started malfunctioning on the last 20 June 2020. Still, it is out of order. You know, the player is like a member of the family. Please, do something.

user5YtH9aTVfb
Constellation
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Came home tonight 6-25-20 daughter turns blue ray player on. Disc gets stuck! Finally get it out. Now the screen pops up for 5 seconds and goes off,comes back on,goes back off. Unplug, plug back up same thing! Unhook the DMI plug move player to another room plug it in same thing! I want an answer of how to fix it!! Any suggestions???

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userF4i4LX2yTj
Constellation
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: HT-J5500W acts like its trying to read a disc, but has no disc, and tv sound not working

userpvDwKpfvUB
Constellation
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My home theater system HT-j5500 keeps rebooting, it restarts on and off without stoping, I see the samsung logo and then the home screen it makes some noises and then it restarts again over and over what should I do, I hear a lot of people are having the same issue with a lot of different models including mine

user4WZV9oSL7A
Cosmic Ray
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@userpvDwKpfvUB wrote:

what should I do


 

Contact samsung support to get a label for a repair/replacement.

userdrTxVUBQXp
Constellation
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 samsung i want a answer now have a reference number either replace fix or refund cost now!!!

user2mwJMuzXEm
Constellation
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any answer from Samsung?  I am getting very annoyed, each time I call they say they are still working on fixing the issue.

mcw53
Cosmic Ray
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Samsung has posted the solution at the top of this thread. Saying the same thing that Support has been saying for the last week. Call or chat to get a pre-paid shipping label sent to you. Then ship your unit to Samsung for a no-charge repair.

 

https://us.community.samsung.com/t5/Home-Theater/Blu-ray-player-power-cycling-whenever-plugged-in/m-...

 

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