I recently purchased a Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV, and now that I have had it a few days, I am noticing that the sound pops every couple minutes or so. It makes no difference weather the volume is higher or lower it still pops, but the intensity of the pop does change with the volume. (Quiet pop/crackle when on a lower volume) is there anyone who could give me advice on what to do, or maybe someone has had the same problem and has solved it?
I don't want to jinx it, but I've gone a whole week, almost 10 days since the last popping/crackling sounds were heard from my TV. I'd like to say that 1230 was a success but the eternal pessimist in me is leary to use the word success; at least at this point. We'll see what the next week or 2 brings. Fingers crossed....
Regrettably, support for non-US models is very limited. We suggest reaching out to a support team in your area for further assistance. You can do so by using the following link: http://www.samsung.com/visitcountry
My UA55JU7000KXXT is giving very low and muffled audio output. When I increase volume from TV or D2H set-top box, the crackling starts. I tried two HDMI cables, AV in source, alk sound settings on TV, but TV speakers audio is still very low. Current Software version on TV is 1530. No updates available on support website. Please help.
My TV did that for 3 weeks, I started to go buy a new one thinking the TV was going bad. But my gut told me to try something first, so I did. I took all the cables from the TV and the direct TV box loose and reapplied it just like it was the first time. It fixed the issued just like the TV was new. I hope this helps somebody. Have a great day. This old Army Vet Girl isn't as dum as I thought I was. If you have nobody else you have to learn to do man things on your own. But remember all the cables no just the TV but all from everything you use just like the first time you were appyling cables to the boxes and TV.
I have a NU8000 55 inch that tic's behind the panel. It is not the speakers and I have the latest firmware. This tv is only 3 weeks old and this is my second one that has done this after exchanging my original for the same problem. The snapping goes on for 10 to 20 minutes intermittently until it stops after turning it on for the first time in the day . I'm inclined to think that it is thermal expansion, but the sound is louder than expected. Is this a defect in a capacitor?
Samsung televisions use a combination of metal and plastic material. These materials are subject to expansion and contraction due to temperature changes. With expansion or contraction occasional creaking, popping, or cracking may be heard. These noises are completely harmless and will not affect the TV's operation or damage the unit. If you feel like the TV's popping noise is too loud; we would be happy to look into it for you. Please send us a private message to the link.
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