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‎02-16-2019 04:04 PM in
QLED and The Frame TVs4k tv model QN55Q7FNA. software is up to date and when i go to network settings it says i am connected. Any ideas on how i can fix this???
Solved! Go to Solution.
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‎12-29-2019 03:04 PM (Last edited ‎12-29-2019 03:05 PM ) in
QLED and The Frame TVsA soft reset works also for many 2017 TVs and forward.
Press and hold the remote power button until the TV turns back on.
That's it! It should correct the error.
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‎02-22-2020 01:38 AM in
QLED and The Frame TVsThis just worked for me! My connection is always hit-or-miss. It works sometimes, then other times "can't connect to server", then other times it just works again. It wasn't working this morning, but after the "soft reset", I initially got the same screen (can't connect), but after a brief moment it started loading and it's back on! We'll see if it works again next time, THANKS!
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‎09-18-2020 08:03 PM in
QLED and The Frame TVsThanks i was frustrated and it worked.. Really appreciate this!
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‎05-23-2020 12:41 AM in
QLED and The Frame TVsTy!!! This just worked for me!
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‎06-23-2020 11:18 AM in
QLED and The Frame TVsThis work for Samsung 6 series (65)... Thanks!
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‎07-24-2020 07:54 AM in
QLED and The Frame TVsThis worked for me straight up. Thank you for this suggestion.
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‎12-02-2020 12:47 PM in
QLED and The Frame TVsTHANK YOU! i was going crazy. This fixed it.
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‎01-20-2020 12:24 PM in
QLED and The Frame TVsTried it but it didn't work.
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‎01-25-2020 04:03 PM in
QLED and The Frame TVsThat's not a solution, my side is fine, whats wrong with yours
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‎01-25-2020 04:44 PM in
QLED and The Frame TVsHey, I completely understand. Can you send me a private message with your full model and serial number so I can take a deeper look into this?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.