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‎02-16-2019 04:04 PM in
QLED and The Frame TVs4k tv model QN55Q7FNA. software is up to date and when i go to network settings it says i am connected. Any ideas on how i can fix this???
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‎02-16-2019 05:29 PM in
QLED and The Frame TVsHave you tried power resetting the TV by unplugging it for a few minutes and plugging it back up?
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‎02-16-2019 06:39 PM in
QLED and The Frame TVsI just tried that, getting the same error message.
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‎02-17-2019 08:02 AM in
QLED and The Frame TVsAre you connected with an ethernet cable or using WiFi?
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‎04-17-2019 05:49 PM in
QLED and The Frame TVsusing wifi
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‎04-18-2019 08:35 AM in
QLED and The Frame TVsHave you removed the network and tried to re-add it to the television?
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‎06-10-2019 05:28 PM in
QLED and The Frame TVsI have tried this and am still getting the same message.
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‎06-10-2019 05:43 PM in
QLED and The Frame TVsCan you try testing your TV with an ethernet connection to see if that helps?
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‎12-05-2020 12:09 PM in
QLED and The Frame TVsI have tried that. My Cox contour works
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‎01-20-2020 12:25 PM in
QLED and The Frame TVsTried this but it didn't fix it.