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Original topic:

Unable to connect to the samsung server. Check your network settings or try again later (100)

(Topic created: 02-16-2019 06:39 PM)
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userPrj9g7UkIg
Constellation
Options
QLED and The Frame TVs

4k tv model QN55Q7FNA. software is up to date and when i go to network settings it says i am connected. Any ideas on how i can fix this???  

46 Replies
SamsungTam
Samsung Moderator
Samsung Moderator
Options
QLED and The Frame TVs

Have you tried power resetting the TV by unplugging it for a few minutes and plugging it back up?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

userPrj9g7UkIg
Constellation
Options
QLED and The Frame TVs

I just tried that, getting the same error message. 

SamsungKim1
Supernova
Options
QLED and The Frame TVs

Are you connected with an ethernet cable or using WiFi?

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userehyDldI3DX
Constellation
Options
QLED and The Frame TVs

using wifi

Anonymous
Not applicable
Options
QLED and The Frame TVs

Have you removed the network and tried to re-add it to the television? 

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userhRSQuSNamn
Constellation
Options
QLED and The Frame TVs

I have tried this and am still getting the same message.

 

SamsungTam
Samsung Moderator
Samsung Moderator
Options
QLED and The Frame TVs

Can you try testing your TV with an ethernet connection to see if that helps?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userupRXPd5pdQ
Asteroid
Options
QLED and The Frame TVs

I have tried that. My Cox contour works 

user5EkKzJX8hn
Asteroid
Options
QLED and The Frame TVs

Tried this but it didn't fix it.