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userSmxHHqtZ00
Constellation

Re: Samsung VRT front load washer spin issues

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Hello,

I have started a similar thread, emailed Samsung a couple weeks ago and have not heard back. Can someone contact me regarding this issue?

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uservyq7JGux3X
Constellation

Re: Samsung VRT front load washer spin issues

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I have the same problem

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user5aWdEtysHU
Astronaut

Re: Samsung VRT front load washer spin issues

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I've been having same issue which I feel like it's been this way since we purchased the washer and dryer set maybe 4 years ago; I thought it was of loading too much or blankets were too heavy but that's not the case- now it gets unbalanced and fills/empties multiple times even with a half of a load of clothes. This is very frustrating considering the price tag when purchased.  

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Samsung Moderator
Samsung Moderator

Re: Samsung VRT front load washer spin issues

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Hello, We're sorry to hear this. Can you provide me with your model number? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userrf5v17tiuA
Constellation

Re: Samsung VRT front load washer spin issues

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Can I please have the solution as I am having the exact same issues? It shows as solved but not the answer.

 

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Samsung_ufPI7er
Astronaut

I just got a house and my washer a nd dryer arnt working...

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I just got a house and my washer a nd dryer arnt working out good

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userB7px1e3vXy
Astronaut

My washer model # WA400PJHDWR/AA01 is continually repeating the rinse and spin cyle.

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I was told that I had to have the recall repair completed.  This was done this past Monday and did not solve the problem.  The repair technician told me that the recall work would not solve the problem.  Just called Samsung and they just referred me to a local repair center.  Not sure what to do at this point.  The washer is level and already done all the troubleshooting that was recommended.

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Samsung Moderator
Samsung Moderator

Re: My washer model # WA400PJHDWR/AA01 is continually repeating the rinse and spin cyle.

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We are sorry to hear about this. Please send your recall service ticket number to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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uservqIRKUcZta
Constellation

Re: My washer model # WA400PJHDWR/AA01 is continually repeating the rinse and spin cyle.

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I am having the same problem with my Wa400pjhdwr/aa 01.  I have not looked into a recall yet. Can you please tell me what steps I need to take?

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Samsung Moderator
Samsung Moderator

Re: My washer model # WA400PJHDWR/AA01 is continually repeating the rinse and spin cyle.

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@uservqIRKUcZta Try giving these troubleshooting steps a shot and see if they work out for you Smiley Happy If you would like to see if your washer is affected by our top load washer recall, give the recall department a call at 1-866-264-5636 and provide them with your full model and serial number.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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