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Original topic:

Update 6.1 made touchscreen unusable without S Pen

(Topic created: 04-08-2024 08:07 AM)
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Lilith66
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Galaxy S23

After the update my touch screen will not work unless I use the Spen. Samsung made a comment blaming it on Google?? But I've heard from other people it's been an issue for a couple of years so I'm curious on when they plan to fix it because this is ridiculous, I have some apps where I can only log in with my fingerprint. 

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336 Replies
halllpppp
Constellation
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Galaxy S23
Has anyone found a fix for this yet? So frustrating!!!!
userJHPlnHZ1C0
Constellation
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Galaxy S23
Also having the same problem. Stylus luckily still works otherwise i wouldnt be able to use my phone at all
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Members_iguQpjt
Asteroid
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Galaxy S23

Me too... It has to be a Samsung issue. Thank God I have a Note 20 still in the box which i turned on today. I hope they fix this soon.

NicL2479
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Galaxy S23

Same. Have to use my finger instead of stylus. have only had this new tablet 2 weeks.

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Tian
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Galaxy S23

lol even a samsung admin have thw same problem

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userKoODUVqsW8
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Galaxy S23
Also having this issue
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lexie94
Constellation
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Galaxy S23
I am also having this exact issue since the update. Did anyone figure anything out for a solution yet? Using the s pen for everything can be quite difficult, especially when in a hurry.
userzJtwPdbozw
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Galaxy S23

I have the same problem. I tried getting help from Samsung's team, but they had me try the basic troubleshoot and when that didn't work they told me to either send the phone in for repair or trade in the phone. Both which will make me pay. If this many users has the same issue, it should be on Samsung to fix the issue. 

userNjpkDbiE8I
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Galaxy S23
Same thing here smh
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userfSnQ9eryq7
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Galaxy S23

Same story I had from their support "never heard of the issue".. sent them links.. said those are phone issues and not the software.. like thanks and lean over and get another phone. lol..   said to stop at an authorized samsung store for repairs.. of course 2 months past warranty. ugh