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Original topic:

Blu-ray player power cycling whenever plugged in

(Topic created: 06-19-2020 04:16 PM)
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userSlY6jXH8C3
Astronaut
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...it was working fine last night.

2,664 Replies
userl02iE0ItvG
Constellation
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I have a BD-J5100 and just like everyone else it is power cycling. 

userDCOuBSndfs
Constellation
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I have a BD-J5700 and it was fine last night and now tonight it is stuck in a reboot loop. With all the people suddenly having this issue, it's definately not due to a defective unit but rather some sort of failed update. Samsung PLEASE FIX

user28jcRvhDY0
Constellation
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Adding another voice...where is Samsung on this thread?!

user13o1CglQYJ
Constellation
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Just adding myself to the list. Hope they figure out a fix. This is maddening!

SAMS-sung-NASA
Asteroid
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My J5700 device is cycling on and off with my DVD inside. Cannot get the disk out. Cannot get software version.  Tried power off, holding buttons, all those suggestions - - NOTHING.

useraeXefSgf16
Constellation
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Same here in Washington...this thing has been a brick since about 6 last night.

userom2bSvyTQP
Constellation
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I have an issue with my blu ray since yesterday it keeps turning on and off.

I see there are many people with this issue since 6/17/20 what is the problem

Is there a fix to it?

useroVBUDx5cvF
Asteroid
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I have three Samsung Blu Ray BD-J5700 in the house. Living room, bedroom and wife's upstairs den area. Two of the three units have developed this on/off loop since yesterday, living room and bedroom. Went upstairs and the one there had a pop-up screen that said an update was available. Did the update and that unit works fine. Important point upstairs unit does NOT have automatic update on. Can't tell about the two units downstairs if they have the auto update selection ON, but if they do I would suggest an auto update might be the problem. Can't tell, the ONLY way to turn off either of the infected units is to pull the power plug out.

 

HELLO SAMSUNG! ARE YOU LISTENING?

userFBYA9Luzn9
Asteroid
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Same problem with the same unit, around the same time frame. And I'm in Latin America. 

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useroVBUDx5cvF
Asteroid
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OK, here's an update. Tried my wife's upstairs Samsung Blu Ray BD-J5700 that I said worked ok yesterday after the manual update. Well, today it has the SAME loop-de-loop problem as the others. I'm certain the problem is with the update itself.

 

So now I have THREE unusable Samsung Blu Ray players!

 

Hello Samsung! Are you there?

 

By the way, I'm in the Long Island NY area.