Blu-ray player power cycling whenever plugged in

[userSlY6jXH8C3]

...it was working fine last night.

[TheMeloIt]

@userlMe3Hj0Aes would you please share the link to that forum.

[userfpv1f15FYT]

I have a BD-J5700 with the same error. I'm posting here in the event updates are sent to people who've reported problems in this thread. More communication would be helpful...

[userkBaZ6rAcsA]

It's been about 5 days, and still no progress. I would like to use my HT-J5500W for the surround feature while it's connected with my other entertainment center devices. Now I'm wondering if my Samsung smart televisions are going to go out next!

[userg7hRJwt2TY]

Seems like a lot of people are having the same problem which started at the same time/day. My Blueray DVD player was working fine for years, then 2 days ago it is stuck in a loop of turning on and off.  There is a dvd stuck in the player (which is not good because I borrowed the disc so hopefully I can get it back!) I tried unplugging the player for several different times but no luck. The power button and the open/close tray button will not work since it turns on/off too fast, everyone 3 seconds.  This must be a software update that Samsung put out there without checking it worked properly.  Not happy!!

[userKL6yF6sum4]

I have a  BD-J5700 on Saturday it  just started looping. 

Allan

[userKpo64tLKYd]

There is no fix yet!!! Samsung needs to replace these now...

@SamsungSabrina wrote:

We are aware of customers who have reported an issue with boot loops on some Blu-Ray players and we are looking into this further. We will post an update here on this thread when we have more information. 

[userPeRM9sAjqE]

This suchs I just had to buy a new DVD player guess what not Samsung LG

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@The BOSS lady wrote:

We are aware of customers who have reported an issue with boot loops on some Blu-Ray players and we are looking into this further. We will post an update here on this thread when we have more information. 

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[bnrboi]

What if enough of us were contact Sony, LG or other competitors for a trade in discount for the defective Samsung product(s) we have right now?  Just a thought!  A frustrated thought from not having a solution.

[usereNpmYbyVXI]

I wouldn't be mad at Samsung for this and I'm not angry at them but that being said we need more news on this I use my blu ray player every night I love it so much and it is very well made but please if anyone has idea to help me please 

[userIqBSrrr6K5]

I have two BD-J5500E, one has this problem and the other seems immune for the moment (both are connected to internet).