Original topic:

Q-Symphony Problem

(Topic created: 07-20-2024 02:37 PM)
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MaxK1
Asteroid
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LED and OLED TVs
 
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LongHiker
Galactic Samsung Care Ambassador
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LED and OLED TVs

@MaxK1 Can you provide more details? 

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MaxK1
Asteroid
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LED and OLED TVs

I connected my soundbar HW-610GC to my TV S95C via HDMi Arc and want to use Q-Symphony, which doesn't work. Why this is not possible I can not say, should actually work. Think everything is connected correctly, it still comes with the button Apply "Q-Symphony is not fixed"

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LongHiker
Galactic Samsung Care Ambassador
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LED and OLED TVs

@MaxK1 From the information that I can find, unfortunately the HW-Q610C does not support Q-Symphony. 

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MaxK1
Asteroid
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LED and OLED TVs

Thank you, but in the description is HW-Q610GC Q-Symphony is possible.

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LongHiker
Galactic Samsung Care Ambassador
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LED and OLED TVs

@MaxK1 Please post a link to that information. 

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Solution
MaxK1
Asteroid
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LED and OLED TVs
  • Hello, the problem is solved. I made a reset at the soundbar. After that, Q-symphony was automatically activated and also works!
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