If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
In any sensor dry mode, the dryer counts down to one and will not shut off on its own, nor will it go into wrinkle prevent mode. Clothes come out VERY hot. I know what wrinkle prevent mode is. Yes it is turned on BUT it doesn't go into that mode. It stays in its sensor dry mode at 1 minute. I want it to go into wrinkle prevent, but it doesn't. This seems very dangerous considering how hot the clothing gets.
Does this happen only when you select the sensor dry cycle? Does this happen on all loads? Have you tried to power cycle the unit either by unplugging it or turning it off at the breaker for about 5 mins?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
The next step would be to proceed with service. Please send me a private message with your full model code and serial number so that I can look into this for you. http://bit.ly/33ipYnO
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
It's doing this no matter the setting, correct? Service would be needed a that point. If you could, please send me a private message with your full model and serial number and I can look into available options. http://bit.ly/2ihPL97
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Clean your vent out. We had to go outside and remove the exterior cover/ flap to get the lint completely out of the tubing. We ran the dryer for a few minutes to blow it through then replaced the cover.
