Galaxy buds series volume is low

[user2C9IYRCqAq]

I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+

[SamsungKim1]

Hey, give this link a shot. It should help.

[user83lPcBAWjb]

Thank you!

Cleaning them and leaving on charge has worked!

[userPavP2K9svw]

No luck I'm still having the same problem and I'm really annoyed 🙄

[SamsungKim1]

Did you try the steps in the link I provided?

[aar0n74]

I'm having the same problem but is the left earbuds that's having the low volume.  I try the reset n the link that you provided and nothing.. 

[SamsungJoJo]

Hello there @aar0n74,

Thanks for reaching out. Have you tried the other steps provided in the link?

--> https://www.samsung.com/us/support/troubleshooting/TSG01111323/

[userlqwvo6x7Ug]

Hi @SamsungKim1, Today I relasized my left one is a lot quieter then my right one. My right earpiece has good levels but my left earpiece is very soft.

I already tried the solution you sugested on that link to no avail. Any other recomendation?

[SamsungLK]

Hello, Can you send me your full model code, serial number and baseband version via private message: https://bit.ly/2tWAAvS

[Anonymous]

SamsungLarry--I don't see a link on your post--could you repost it please? 🙂

[SamsungKim1]

Here you go. https://www.samsung.com/us/support/troubleshooting/TSG01111323/